With over six years of experience supporting US-based companies, she has worked across the dental insurance, healthcare, and telecom sectors. Fluent in both Spanish and English, she effectively communicates through phone calls, emails, and chats. Her expertise includes verifying insurance information, submitting claims, and following up on approvals or denials. She has managed patient appointment bookings, handled outstanding bills and invoices, and organized digital files like treatment plans and insurance documents. Coordinating with dental offices based on customer locations, she also excels in administrative tasks such as creating reports and business correspondence. With strong knowledge of ADA procedure codes and HIPAA compliance, she is proficient in tools like OneView, Dentacom, Webex, Zoom, G Suite, and other office software. Currently employed, she is available for immediate remote work opportunities.